Staying safe online
Unfortunately, it seems in the modern world we are living in, that cyber threats and scams are becoming part of everyday life, and are constantly evolving and becoming harder and harder to pick up on.
We thought it was a good time to remind our clients of some things that we will do and not do, to ensure you stay protected.
Things we will do
If you ask for your password to be reset, we will text your temporary password to the phone number we hold for you on file.
Follow up a withdrawal request with a phone call to the number we hold on file for you. This is just so verbally we can verify your request with you personally. A withdrawal will always go to your nominated bank account.
Email you with newsletters and updates to our business and/or other important information.
Things we will never do
Ask you to send money to us directly. As communicated to you previously, no funds come to us directly, but instead goes to a third party custodian (currently FNZ).
Ask you to provide sensitive information over the phone or email, such as passwords.
Press for immediate action or else risk losing out on services or access to your account. A common theme to scams is a sense of pressure to act immediately – always remember that we advocate for a long-term approach, that will not be affected by taking a pause to think something over.
Change the deposit details without first calling and discussing with you.
Some General Tips
If you are ever unsure, you can always give us a call: and talk with us over the phone - it always pays to check. We are always happy to help and confirm things over the phone, if it doesn’t feel right, it may well not be, so take a moment to pause, and ring your adviser directly.
Clicking on links within an email can be risky: If you are unsure, or something doesn’t look right – don’t click on it, do some further investigating to establish legitimacy first.
Use different passwords: for logging into different online services, and change passwords regularly. Don’t make passwords easy to guess.
Remain up to date: Ensure that your operating system, antivirus software, browsers, and all other applications are kept up to date with the latest security. This helps protect against vulnerabilities.
Regularly back up your important data to an external hard drive, cloud storage, or another secure location. This ensures that you can recover your files in case of ransomware or other data loss incidents
Be Aware of Social Engineering: Be cautious of unsolicited phone calls, messages, or requests for personal information. Cyber attackers may try to manipulate you into revealing sensitive information.
The above is information of a general nature only, and not to be considered personal advice
Legaseed NZ Ltd (FSP1005404) holds a licence issued by the Financial Markets Authority and provides financial advice in relation to financial & retirement planning, investments, KiwiSaver and personal risk insurance. Our disclosure information can be found on our website www.legaseed.co.nz, or is available on request and free of charge.
